About

MANAGED IT SERVICES
As a leading MSP located in the City of DaNang, we deliver scalable managed IT services businesses rely on.

Our proactive approach to IT support, depth of IT service expertise, and excellent customer service have earned us over 200 five star reviews from our customers.

To discuss our IT managed service offering, please get in touch:

CONTACT US info@superhamtan.com

MANAGED IT SERVICES
SuperHamtan offers a range of over 40 managed IT services delivered by an expansive team of IT engineers and consultants.

These include all of the core IT services that you’d expect from a professional IT company: systems monitoring, managed backups, anti-virus, cloud solutions, IT security, networking, data cabling and many more.

Our team of experts can also deliver more complex solutions relating to VoIP and unified communications and hosted solutions. We can even arrange connectivity solutions for your premises.

SuperHamtan is also a Microsoft partner and develops a wide range of Microsoft services including Office 365, Teams, SharePoint, Power Platform and Dynamics 365.

Meanwhile, our consultancy team can assist you with process and security-related aspects of your IT setup, from advice on GDPR and ISO security to systems vulnerability testing.

To discuss your organisation’s managed IT service requirements, please contact us.

PROFESSIONAL IT SUPPORT
Alongside managed IT services SuperHamtan provides 24/7 support from our DaNang, Kent and Surrey locations. Our skilled helpdesk teams are available whenever you need them, able to assist with everything from ‘how-to’ questions to complex networking issues.

managed it services
With guaranteed SLAs for our support response, and prioritisation based on the severity of IT issue, our customers know they can trust SuperHamtan to be there when they need them.

Over 99% of the support requests we receive are quickly fixed remotely. For the rare few that require it, our DaNang engineers can be onsite with you quickly thanks to our central location.

Our reactive IT support is supplemented by our proactive IT approach to maintenance. From scheduling updates so that they don’t happen during working hours, to the effective management of IT hardware redundancy, our proactive support helps organisations to reduce IT-related downtime and improve their systems.

WHY CHOOSE OUR IT SERVICES?
Our managed IT services provide DaNang organisations with a range of cost and efficiency benefits for

For SMEs, SuperHamtan’s managed IT services provide cost-savings of up to 40% compared to in-house IT. Unlike a single IT employee, we never have downtime relating to holiday or sickness – you always have a team of experts on hand. Plus, our size and scalable solutions mean that SMEs never face growing pains relating to their IT.

For large and enterprise-level organisations, we also offer significant savings. Along with supporting DaNang, our 24/7 IT support can cover satellite offices located around the globe. This removes the need for additional regional IT staff, keeping wage costs low.

With 40 IT specialists on hand, we offer a breadth of IT expertise that can be accessed as and when projects arise. This saves money on temporary hires, and guarantees faster project completion due to our existing familiarity with your IT setup, systems and procedures.